As we have reported before the launch of
id Software's open beta for
Quake Live has been extremely popular and with that popularity came problems with loaded servers, long queue lines to play and other issues. id's Marty Stratton has
already posted up an update on the game's status on the Quake Live web site but Big Download got him to answer a few more questions about this week's launch:
First, the first few hours of Quake Live's open beta has seen a ton of traffic, so much so that there are queues to wait to play the game that have sometime taken an hour or more. Did you anticipate this much interest and what is id doing to get the wait time down to a minimumTrying to anticipate how many people we'd have was very difficult. What we're releasing here is very unique in it's accessibility (free and via the web) and brand name (QUAKE), so we've always hoped that made it as much of an impulse try as anything. We knew that we'd have a lot of people try to join, but the numbers have definitely exceeded our expectations. The other part of this equation though is trying to figure out how much back-end server capacity we can afford to throw at the problem. You don't want to significantly over-purchase/lease the hardware (as it's extremely expensive - particularly for a free title), but you want "enough" and a solution that is scalable. All that said, being able to support every person that wants to play is our top priority and we are working on solving this on all fronts - hardware, software, and db - as well as scalability and optimizations.
More important than all of that though is that the feedback from people once they are in has been overwhelmingly positive. Everyone is really enjoying the game and seems to appreciate the changes and all of the work that's gone into the website. So, we have confidence that as we solve the challenges that almost every online game service faces when first opening to the public, we do have a product that people really like and will continue to share with their friends.