Warhammer Online deals with players being overcharged for subscriptions

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Warhammer Online deals with players being overcharged for subscriptions

Posted Apr 10th 2010 1:00PM by John Callaham
Filed under: MMO, Warhammer Online: Age of Reckoning

Playing an MMO game is a time consuming tasks for most players. They certainly shouldn't have to deal with issues about their monthly subscription bill. Yet that's what many players of Warhammer Online had to deal with this week as their bank accounts mistakenly got charged multiple times for what should have been just one monthly $14.95 fee.

Developer Mythic Entertainment, however, moved quickly to solve the situation and on Friday announced on their official web site, ". . . we have received confirmation that the charges have been reversed" (although they added that it could take up to three business days for the reversal to be reflected on player's accounts). They added, "We regret any difficulty this event may have caused you, and we remain dedicated to resolving the issue with our vendors and customers." There is still no explanation on why players were overcharged on their accounts.

Gallery: Warhammer Online

Tags: ea, Electronic-Arts, Mythic-Entertainment, Warhammer-Online

Reader Comments (Page 1 of 1)

I'm waiting for the lawsuit, it'll be hilarious, they need to give out an equal number of subs as money taken to anyone effected and pay any overdraft fees out of their own pockets.Posted at 1:11PM on Apr 10th 2010 by dragodracini

They hit my account 12 times on 4/8 and then 12 more times on 4/10. I am canceling my card and sending a letter to the FTC.Posted at 8:33PM on Apr 11th 2010 by Len

Mine was charged 11 times and my bank says there is no refund pending. I had better get my money back by tomorow!Posted at 2:14PM on Apr 12th 2010 by blondebombshell

This company charged me 21 times last week...they did refund the 20 charges but caused me 500 dollars in overdraft fees!!! They now claim they have sent this money back and it is up to my bank but that is a lie!! I just want my money back before they go broke because I can`t be the only one this happened to. BTW...I cancelled this game!!!Posted at 10:51AM on Apr 14th 2010 by A. Willis