We are aware that a small number of fans are having problems running GTA IV on their PC's and we would like to assure them we are working to help solve these as quickly as possible.
We would ask anyone that is encountering difficulties to contact their local technical support helpline for advice and recommendations. These telephone numbers can be found in the game's manual.
There is also a regularly updated technical support page available on the Rockstar Games website where there are many useful faqs and information on how to resolve some common problems being encountered.
That official support web site has things like the official list of error codes (which oddly enough does not include the error code we and a number of other gamers have dealt with, MMA10) and on how you can improve your graphical settings (it states most gamers should go for medium settings saying, "Higher settings are provided for future generations of PCs with higher specifications than are currently widely available")
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My machine is absolutely choking in GTA IV, I'm really disappointed.Posted at 1:47PM on Dec 4th 2008 by James Egan